The latest standard focuses on processes and customer satisfaction rather than procedures alone, the emphasis being customer satisfaction, process management, measurement and continual improvement.
Control of the effectiveness of the Quality Management System is crucial to the business and its customers and is periodically audited both internally and by Lloyds Register for compliance.
Our Quality Assurance procedures and processes act as a governing guide to actions needed to make sure quality is not compromised and is maintained. Abacus is committed to making continual improvement of its procedures and its processes to improve quality of its products and services.
We acknowledge that quality is important in sustaining long term business success and opportunity. As such being certified to a internationally recognised Quality Management System (BS EN ISO 9001:2015) clearly demonstrates our commitment to quality.